Added: 4 August 2017

Customer Service Advisor

The Planning Crowd Limited
Job type:
Full time
£16,000-£23,000 (OTE £30,000)
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Legal Services

Your Job
We deal with both financial and legal services in a variety of fields. You will deal with both new and existing customers over the telephone, dealing with queries, establishing new relationships and developing existing ones.

You need to be outgoing with an excellent telephone manner; No experience is necessary.


• To speak to existing clients either as they call in or at scheduled times.
• To speak to new clients and referrals, as we receive a steady stream of new clients daily due to our nationwide presence, and establish new relationships and assist clients wherever necessary.
Job Requirements
Can you talk and come across in a professional manner well? If you can, come and talk to us as everything else we can teach.

Flexible working hours are available from 30 - 40 hours per week, over 4 or 5 days, with some evening work involved.

Career Progression
This role carries opportunities to advance and specialise in a range of legal or financial services with full training and professional qualifications available as part of long term apprenticeships in responsible roles.

• Basic Salary of £16,000-£23,000 plus commissions and bonuses, with OTE of £30,000-£35,000
• Flexible working hours
• 28 days annual holiday (inc. Bank Holidays) increasing with length of service
• Full product training
• Staff Incentives
• Company Benefits
• Free parking

The Company
With over 25 years working in the Customer Services sector, at The Planning Crowd Limited we pride ourselves on strong internal values and high standards of customer service. We work in a regulated environment and our activities are endorsed by the Trading Standards Institute.

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